Privacy Policy

This Privacy Policy describes how 7elevenshop collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as โ€œPersonal Informationโ€. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected:ย version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection:ย to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection:ย Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose:ย shared with our processor Shopify.

Order information

  • Examples of Personal Information collected:ย name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection:ย to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection:ย collected from you.
  • Disclosure for a business purpose:ย shared with our processor Shopify.

Customer support information

  • Examples of Personal Information collected:ย name, email address, and phone number.
  • Purpose of collection:ย to provide customer support.
  • Source of collection:ย collected from you.
  • Disclosure for a business purpose:ย 3rd party customer service agency-

Minors

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:ย https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:ย https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here:ย https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiativeโ€™s (โ€œNAIโ€) educational page atย http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Allianceโ€™s opt-out portal at:ย http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (โ€œGDPRโ€), if you are a resident of the European Economic Area (โ€œEEAโ€), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the โ€˜Your rightsโ€™ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the following email 7elevenshop.care@gmail.com

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopifyโ€™s GDPR Whitepaper:ย https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the โ€˜Right to Knowโ€™), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the following email 7elevenshop.shop@gmail.com

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information thatโ€™s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you donโ€™t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether itโ€™s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a โ€œpersistentโ€ or โ€œsessionโ€ cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browserโ€™s โ€œToolsโ€ or โ€œPreferencesโ€ menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browserโ€™s help file or through such sites asย www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the โ€œBehavioural Advertisingโ€ section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to โ€œDo Not Trackโ€ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at 7elevenshop.care@gmail.com

Frequently Asked Questions

Ready for a hassle-free shopping experience? We've got you covered! ๐ŸŽ

Step 1: To Place COD Order
Add to cart> Place order> Add Phone no.> Fill Complete Address with Pincode

Step 2: Initial Payment
Initiate your order effortlessly by paying a nominal upfront fee of just 59.

Step 3: Hassle-Free Delivery
Experience convenience at its best - settle the remaining balance upon delivery.

Please allow 24-48 hours handling time for your order to ship out.

Tracking link will be sent to you via email after your order.. If you don't have a tracking number after 5 business days, please email or Whatsapp us.

Order today, 24 hrs. order Dispatch, receive in 2-3 days metro cities & 3-6 days Rest of India. excluding holidays.

"Easy Returns Made Simple! Click here to initiate a free return. Enjoy our hassle-free 15-day, no-questions-asked return policy. No extra charges โ€“ your satisfaction is our priority!"

The return must be sent to us within 15 days from the date you received your parcel.

The refund will be made via UPI to your bank account within 7 days after Receiving Return Parcel.

Click Hereย to chat with our dedicated support team. we're committed to resolving any issues promptly. Don't hesitate to reach out โ€“ we're just a click away! ๐ŸŒ๐Ÿค

"Enjoy peace of mind with our 1-year warranty, reflecting our commitment to quality. If any issues arise, contact us at 7elevenshop.care@gmail.com Follow these steps for efficient resolution:

1. Dispatch the product to our National Service Centre in Delhi.
2. Upon receipt, we'll swiftly test, repair, or replace as needed.
3. The resolved product will be sent back to you promptly.

Count on us for a seamless process, completed within 7-10 days, ensuring you quickly resume enjoying your 7Elevenshop purchase."